Service Details
Our efforts are focused entirely on helping restaurants reach and retain more customers using the
latest online tools and technologies. We organize our services in steps for setting up your site,
promotion of your site, and services we provide for ongoing support. The lists below highlight many
of the steps we perform on behalf of your restaurant.
We perform all of the steps necessary to get your site fully setup with as little input from you as needed. Click here for more details.
- Web site address selection (www.YourRestaurant.com)
- Web site registration (purchase, acquisition and/or transfer)
- Sub-domain setup on www.YourRestaurant.EatWith.Us
- Web site creation on a reliable and secure hosted platform (see document on Web site features) with minimal effort
- Choose from multiple Web site templates for your favorite design style
- Scanning, conversion, and uploading of your restaurant's logo
- Conversion and uploading of your restaurant's photos
- Email Account setup for up to 10 key employees (EmployeeName@YourRestaurant.com OR EmployeeName.YourRestaurant@EatWith.Us)
- Site optimization to increase the ranking of your site in popular search engines
- Site Search Tool to enable customers to easily search your entire site
- Web site developed to display properly and consistently in over 95% of browsers in use
- NO LONG TERM CONTRACTS, SET-UP FEES WAIVED
We actively promote your website through various online channels and work with you to develop cross-promotions between your website and restaurant to grow your business. Click here for more details.
- Monthly email sent to customers (you create, we send) - more frequent for added fee
- Site listing & registration with search engines
- Site listing with online directories
- Site promotion through other online channels (GPS devices, blogs, review sites, press, etc.)
- Promotional merchandise for on-premise display and distribution (tent cards, window decals, menu decals, menu inserts, etc.) to promote your website as a tool to increase the frequency that your customers return to your restaurant
We maintain your website to keep it current, up-to-date, and are responsive to your needs and your customer needs so you can rest easy that your website and service reflect positively on your business. Click here for more details.
- Web site maintenance and updates
- Web site menu item & price changes
- Promotions & Specials updates
- We provide timely responses to customer's Web site-related questions, and forward restaurant specific questions/suggestions to you
- Customer support from 6am-10pm, 7 days/week
- Easy & Inexpensive way to communicate with a large percentage of your customer base via email for announcements (change in hours) and promotions (i.e. drive up traffic on certain days/times, increase take-out orders, and/or increase average ticket price)
We provide services and reporting to you so you can easily evaluate the performance of your website as well as our performance as your trusted web service provider. Click here for more details.
- Detailed Reporting on Web site usage, Search Engine rankings, and online marketing efforts
- Marketing Recommendations - culled from our expertise and aggregated results based information from our expanding Client base or restaurant businesses just like yours
- Web site redesign (using available templates)
- Maintaining Web site and monitoring site performance and uptime
- URL maintenance & renewal
- Client support for non-critical tasks from 8am-6pm Mon-Fri
- Online Guides to help you learn how to get the most out of email, the internet, and our services
- A business partner in Restaurant Sherpa that understands your business needs and how to best leverage online communication and promotion to grow your business, thereby freeing you up to focus on running your business
We provide some services as add-ons so that we can keep our costs to you down and offer additional services when you need them. Click here for more details.
- Take out menu production & delivery
- Online Ordering
- Enhanced Online Marketing & Promotion
- Premium Listings on Online Directories
- Paid Search Advertising Programs - paid inclusion in popular search engine search results pages
- Banner Advertising Programs
- Customized Web site Template
- Payment Processing Services
Since our focus is solely on the restaurant industry, we are constantly developing new services tailored to you specific needs. Click here to see some of the new features we are currently working on.
- Online Ordering via fax, email
- Integration with POS systems
- PDA/Cell Phone formatted Web site
- GPS listings
- Telephone Integration - activate phone numbers on Web site, so visitors can click on number to phone in
- Save time and money with our new self-serve site maintenance tools
- Upgrade to Email Marketing Program
- Interactive Delivery Area maps so customers can order online for delivery and know there location is within your delivery area
- Reservations Module
- Integration with external reservations systems like (www.OpenTable.com)
- Development of new fraud detection tool to minimize losses from fake orders